Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

What is Jesmonite? 

Jesmonite is an acrylic based eco-resin that is heat resistant, VOC free, freeze/ thaw resistant, strong and hardwearing. The process of working with Jesmonite involves tinting and slip casting Jesmonite into custom made silicone moulds. Next, each item is demoulded, sanded, sealed and packaged. 

Jesmonite is considered an eco-resin because it is water based and solvent free. Please note it is still a polymer resin and that it does contain acrylic. 

How Should I Care For my New Purchase?

To keep your jesmonite looking fresh and clean, wipe it down using a damp cloth and warm soapy water.

What about Shipping?

We offer free shipping on orders over $150 within Canada and the USA. As well as local pick-up and international shipping. For additional shipping info click here.

Do You Accept Returns?

We have a 21-day return policy, which means you have 21 days after receiving your item to request a return. For additional details, click here.

Do You Offer Wholesale?

We are now offering wholesale. To register for a wholesale account or to find out more click here.